Trézor.io/Start® | Starting Up Your Device | Trézor™

A step-by-step presentation to safely unbox, initialize, and operate your Trezor hardware wallet.

Welcome — what this guide will do for you

This presentation walks you through the safe and straightforward process of starting your Trézor device: from unboxing and authenticating the hardware, to creating a secure wallet backup and using Trezor Suite. Follow each step carefully — hardware wallets are resilient, but security depends on correct setup habits.

Before you begin (what to prepare)

  • Make sure you’re on a trusted computer with a modern browser or download the Trezor Suite desktop app for best experience.
  • Have a pen and physical paper (or a certified metal backup) ready to record your wallet backup — never store backups digitally.
  • Do this in private and avoid public Wi-Fi; keep the device box and tamper-evident seals until you’ve authenticated the device.

Quick tip: Trezor recommends using the official Trezor Suite workflow to initialize and manage devices. :contentReference[oaicite:1]{index=1}

Step 1 — Unbox and authenticate

Inspect the packaging and device for tamper evidence. Connect your Trezor to a computer only when you're ready to proceed. When you first connect, use the official start page or the Suite app — the device displays a one-time code you can compare to the website's code to confirm authenticity.

Step 2 — Install or open Trezor Suite

Download the official Trezor Suite desktop app or open the web Suite via the official start link. The Suite will guide you through firmware checks and initialization, including whether your device needs a secure firmware update. Always follow on-device prompts carefully. :contentReference[oaicite:2]{index=2}

Step 3 — Firmware & device updates

If Trezor Suite prompts a firmware update, perform it using the official update flow. Firmware updates patch security issues and add improvements; do not install unofficial firmware. The Suite will warn you if non-official firmware is detected. Keep a copy of the firmware changelog for reference if needed. :contentReference[oaicite:3]{index=3}

Step 4 — Create a wallet backup (the “wallet backup”)

Trezor uses the term wallet backup (previously “recovery seed”) for the offline backup of your wallet(s). Write it down physically — do not photograph or store it digitally. Store copies in separate secure locations (best practice: metal backup + paper). Trezor’s guides emphasize never sharing this backup. :contentReference[oaicite:4]{index=4}

Using the device day-to-day

Use Trezor Suite to view balances, create transactions, and check addresses. The device confirms transaction details on its screen — always verify addresses and amounts on the device itself before approving. Treat the device’s PIN and passphrase (if used) with equal care.

Troubleshooting & Support

If you encounter questions about model differences, authentication, or returns, consult the official support documentation and help center for verified guidance and contact options. :contentReference[oaicite:5]{index=5}

Security reminders (short)
  1. Never share your wallet backup or PIN.
  2. Never run unofficial firmware.
  3. Keep firmware & Suite updated through official channels.
  4. Use a metal backup for long-term storage if possible.
Summary: Unbox → authenticate → use official Suite → create a safe offline wallet backup → keep firmware up to date → verify every transaction on-device.